The ‘Cycle-Rail Toolkit,’ published by Britain’s Association of Train Operating Companies (ATOC), is a document of some 60 pages outlining…

Certainly in this day and age, the opportunity of making effective use of travelling time is an important criterion when choosing a…

From December 2007 to May 2008, the TGV branch of SNCF Voyageurs France Europe offered an innovative, Information Communications Technology (ICT) on…

Smartcards and their future cousin, the NFC-enabled phone, are not the only way to enable e-ticketing – despite hype from highly…

As rail operators do battle, with each other and/or the car and the plane, to gain and maintain riders, providing wi…

By making on-board, video surveillance systems smarter, European research project Boss – on-board wireless secured video surveillance – hopes its work will…

The rail station is still capable of arousing emotion, even for the hardened traveller. The sudden burst of chilly air upon arriving…

This paper discusses elements that should be considered in the business case for a train operating company considering the deployment of an…

I met the voice of SNCF, the voice that everyone instinctively recognises and which many passengers depend on to catch their trains…

Free on-board internet is now available for the first time in Hungary. Installed on trains running between Budapest and Sopron (city…

In railway stations, underground networks, airports, shopping centres, high streets and schools, CCTV systems gather vast quantities of images to monitor situations…

To up its performance, Europorte, the rail freight branch of Groupe Eurotunnel, is tracking the movements, and behavior, of its locomotives more…

While currently operating as a joint venture, Lyria, the Franco-Swiss TGV operation, is impatient to spread its wings and become a…

Standfirst machine to machine (M2M) technology, where devices, rather than people, communicate with each other over mobile phone networks, is changing how…

Locking up luggage at a railway station is a basic service many passengers want to use. Luggage is often a disturbance, especially…

With phase one of SNCF’s video surveillance programme entering the home straight, plans to squeeze a lot more out of the…

The main objective of the KITE project is the provision of a knowledge base on intermodal long distance passenger travel in Europe…

In their journeys across Europe and around the world, EURAILmag correspondents have seen a lot of trains, and a lot of train…

Over the seven years that BWCS has been hosting its annual Wi-Fi on Trains Conference a lot has changed – which is saying something for an industry not…

With a customer base of 15 million, the U.K.’s National Rail Enquiries (NRE) handles an average of 1.5 million journey…

Speaking with EURAILmag, Anne-Marie Idrac, president of the SNCF, talks about the revolution underway in the French rail company, the challenges…

In December 2007, Frederic Tais, project head at the ICT department, SNCB-Holding, was awarded the prize ‘ICT Innovator of the Year…

Making railway stations really work is not an easy thing to do. If you only look at the amount of public and…

If someone had told you a few years ago that it would be possible to buy your train tickets at your finger…

Revenue management is the application of disciplined analytics that predict customer behaviour at the micro-market level, optimising product availability and price…